1. Buy a Brand New Apple iPhone, or Samsung Smartphone

1. Purchase through brand direct sales stores. There are brand direct sales stores in every city. The direct sales stores mentioned here are not authorized stores of hypermarkets, but official self-operated flagship stores. You can check the local flagship stores through the official website Store address and contact information
2. When purchased through major e-commerce platforms, the price may be slightly cheaper than on the official website. As the number of buyers increases, the chances of returns and exchanges also increase. The platform can also support official after-sales guarantees.
3. Through friend introduction, channel supply chain or private domain e-commerce platform, middlemen, stores and warehouse management fees are removed, and the mobile phone is shipped directly from the warehouse. It also enjoys the official formal warranty policy to ensure that the product is new and unused.

2.  About Warranty and After-sales

1. To order products through the brand's self-operated flagship store or official website, you can directly contact the official after-sales service for telephone consultation, make an appointment to pick up the product or deliver it to the designated repair point by yourself.
2. If you purchase through an e-commerce platform, you need to contact the e-commerce after-sales service to make an appointment to pick up the goods and send them back. But first, you must confirm the condition of the machine and whether it is not damaged by human beings. After recording the situation, arrange logistics and delivery. It takes about 30 working days
3. On the private domain e-commerce platform, friends introduce channel suppliers and deliver goods directly from the warehouse. You only need to call the official after-sales customer service and provide the relevant mobile phone serial number for registration, and then you can make an appointment at the local designated repair service center. Maintenance time is subject to local progress.

3. Buying Second-hand Smartphones and Quality After-sales Service Issues

There are a lot of distribution centers for smartphones in the world, and many retailers, shops, and e-commerce companies sell second-hand smartphones in every big city. There are many brands and types. How can I buy good-quality original smartphones?

1. Pre-owned directly sell and trading-in upgrade from the previous owner, and we check whether there is any problem with each part of the machine before trading. This kind of smartphone can avoid refurbishment, replacement of main parts, water ingress, screen burning, etc., but the price will be slightly higher.
2. Most of the sources of goods in the Second-hand market are refurbished machines and replaced parts (e.g.: motherboards, parts, processors, screens, casings, etc.) The parts used are A+ close to the original, and some are original screens, mainly depending on the final sale There is no problem with the normal use of the machine. The advantage of this machine is that the price is good.
3. Bright-Star Resource machine: This machine is shipped from the factory with original packaging, and there are some appearance defects on the production line. If you don't check carefully, you won't be able to see it. However, there is no official after-sales warranty for this kind of machine. Stores generally provide a 30-day warranty, and the price is cheaper than the brand-new products of the same series. suitable for players
4. Counterfeit mobile phone: What is a counterfeit mobile phone? The appearance is the same but the system and configuration are different. There are many problems in the later period of use, easy to damage and poor after-sales service. It is not recommended for users to buy. The advantage of this machine is that the price is very cheap.
5. The store only provides a 30-day limited warranty service. For more than 30 days, users need to pay a certain maintenance fee, such as replacing screens, motherboards and other parts. We have a professional technical after-sales maintenance team to provide you with better solutions.

4. Issues That Need to be Paid Attention to When Buying a Smartphone in each Market

1. Whether it is a regular sales channel, whether there is an official direct warranty, whether the warranty is for 365 days (unused), and whether the machine has not been activated. e.g: iPhone - These can be checked on the official website through SN to ensure that the machine is original and authentic
2. Is the selling price much cheaper than the official price? If it is very cheap, don’t buy it. Most of these are service providers who deceive consumers.
3. Can the purchased mobile phone be brought back to my country for use? What I want to say here is whether the mobile phone is locked or unlocked. With a lock, it can only be used locally. Without a lock, you can take it anywhere and use it. Please consult the merchant before purchasing.
4. Is it an original Android system that was built in the app store so that you can easy to download apps directly without 3rd party support? Please confirm in advance when you purchase.
5. No matter where to buy, integrity and reliability, three guarantees for product quality, and after-sales service are all things I need to understand. Only a platform that provides good service and product quality can gain the trust of consumers, so buying smartphones please don't think a cheaper price the first time, but consider all the items carefully.

Conclusion

If you need to find a professional salesperson, you can contact gzstuff to make an appointment to arrange a pre-sales manager and choose suitable equipment to bring joy and peace of mind to your life and work.

Source - Consumer of gzstuff